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[Home](https://sinnada.com/en) 2. [Policies](https://sinnada.com/en/policies) 3. KVKK Clarification Text Policies ======== - [ KVKK Clarification Text](https://sinnada.com/en/policies/kvkk-clarification-text) - [ Clarification Text on Personal Data Processed Via Cookies](https://sinnada.com/en/policies/clarification-text-on-personal-data-processed-via-cookies) KVKK Clarification Text ----------------------- 1\. Introduction This clarification text has been prepared to inform the relevant persons about the principles regarding the collection, recording, use, storage, sharing with third parties and processing of your Personal Data by our Company, AFYON ÖZEL SAĞLIK HİZM. SAN VE TİC. A.Ş., in its capacity as data controller. Your personal data, which identify you as an individual or can associate you with an identified or identifiable individual, are processed in accordance with the Personal Data Protection Law in order to provide you with better service. 2\. Definitions - Personal data: Any information relating to an identified or identifiable natural person. - Data controller: The natural or legal person who determines the purposes and means of processing personal data and is responsible for establishing and managing the data recording system. - Data subject: The natural person whose personal data is processed. - Law: Personal Data Protection Law No. 6698 dated 24/3/2016. - Board: The Personal Data Protection Board. - Authority: The Personal Data Protection Authority. - Registry: The Data Controllers Registry (VERBIS) kept by the Presidency. - Processing of personal data: Any operation performed on personal data (collection, recording, storage, modification, transfer, etc.). - Recipient group: The category of natural or legal persons to whom personal data is transferred by the data controller. 3\. Personal Data Collected The following personal data are collected and processed: - Name and surname, date and place of birth - Turkish ID / passport number - E-mail address, telephone number - Financial data such as credit and/or bank card number - Nationality, passport, visa and other identity information - Membership or loyalty program data - Business-related reservations and employer data - Vehicle license plate - Flight, airport transportation and transfer data - Travel program, tour group or activity data - Previous stays and interactions - Social media accounts and related data - Information on family members and companions - Image, video and audio data captured by security cameras - Preferences, special service requests, health and dietary information - Birthday, wedding anniversary, hobbies and event preferences - Data of the persons concerned when a reservation is made for another person 4\. Purposes of Processing Personal Data Your personal data are processed for the following purposes: - Fulfillment of legal obligations (Identity Notification Law, Tax Procedure Law, etc.) - Provision of reservation and accommodation services - Management of organizations, events and seminars - Provision of personalized products and services - Analysis and statistics regarding the use of web and social media channels - Service and event notifications - Market research and R&D activities - Invoicing and payment transactions - Loyalty programs and membership notifications - Offering campaigns, promotions and benefits - Security and crime prevention purposes - Legal consultancy and conduct of contractual processes - Ensuring the safety of guests, employees and third parties - Call center and online reservation support - Emergency and incident response - Follow-up of requests and complaints 5\. Method of Data Collection and Legal Basis Pursuant to Article 5 of the Law, your personal data are collected through our website, call center, social media channels, agencies, mobile applications and similar means, within the scope of: - Being expressly provided for in laws - Being directly related to the conclusion or performance of a contract - The data controller’s fulfillment of its legal obligation - Being mandatory for the establishment, exercise or protection of a right - The legitimate interests of our Company 6\. Force Majeure Situations In situations such as COVID-19, epidemics, earthquakes, floods and war, special categories of personal data such as health information, HES code, PCR test and vaccination card may be processed. The purposes include protecting public health, ensuring the security of the facilities, carrying out medical services, compliance with legislation and management of reservation processes. 7\. Transfer of Personal Data Your data may be transferred to the following groups: - Service providers (website, payment, reservation, etc.) - In-facility service providers (spa, restaurant, health club, etc.) - Contracted organizations (airlines, car rental, agencies, etc.) - Group companies - Suppliers and service providers - Consultants (legal, financial, investment, etc.) - Financial institutions - Public institutions Your data may be processed on servers and cloud systems to which international transfers can be made. 8\. Rights of the Data Subject - Learning whether personal data is being processed - Learning the purpose of processing the data - Knowing the third parties to whom the data is transferred - Requesting correction of incorrect or incomplete data - Requesting deletion or destruction of the data - Requesting compensation for damages Applications may be submitted in writing to HÜRRİYET MAH. ATATÜRK CAD. NO:37/16 MERKEZ AFYONKARAHİSAR. The response time for applications is 30 days. 9\. Information on the Data Controller Data Controller: AFYON ÖZEL SAĞLIK HİZM. SAN VE TİC. A.Ş. Address: HÜRRİYET MAH. ATATÜRK CAD. NO:37/16 MERKEZ AFYONKARAHİSAR Phone: +90 272 211 11 11 E-Mail: info@sinnada.com 10\. Update Date March 2026 The New Holiday Ritual - [ Concept ](https://sinnada.com/en/concept) - [ Accommodation ](https://sinnada.com/en/accommodation) - [ Wellbeing ](https://sinnada.com/en/spa-wellness) - [ Gastronomy ](https://sinnada.com/en/gastronomy) - [ Kids ](https://sinnada.com/en/experiences/childrens-activities) - [ Experiences ](https://sinnada.com/en/experiences) - [ Meetings & Events ](https://sinnada.com/en/meetings-and-events) - [ About Us ](https://sinnada.com/en/about-us) - [ Blog ](https://sinnada.com/en/blog) - [ News ](https://sinnada.com/en/news) - [ Gallery ](https://sinnada.com/en/gallery) - [ Sinnada Loyalty Club ](https://sinnada.com/en/loyalty) - [ Sustainability ](https://sinnada.com/en/sustainability) - [ Awards & Certificates ](https://sinnada.com/en/awards-certificates) - [ Policies ](https://sinnada.com/en/policies) - [ Contact ](https://sinnada.com/en/contact) [ ](https://www.facebook.com/sinnadaresort) [ ](https://www.instagram.com/sinnadaresort/) [ ](https://www.youtube.com/@SinnadaResort) [ ](https://www.linkedin.com/company/sinnadaresorts/) [ Erkmen Hürriyet Mahallesi Atatürk Caddesi No:16 03211 Merkez / Afyonkarahisar ](https://maps.app.goo.gl/ezsrfLfAq3Ndysoz7) [ info@sinnada.com](mailto:info@sinnada.com) [ +90 272 211 11 11]() Sinnada Hotels, 2026© [Cookie Management](#) Graphx Agency ![](https://cdn.sinnada.com/images/menu-bg.jpg) [Türkçe](https://sinnada.com/tr/politikalar) [English](https://sinnada.com/en/policies) [Deutsch](https://sinnada.com/de/richtlinien) [Russian](https://sinnada.com/ru/pravila) Türkiye's First Tropical Atmosphere Thermal & Spa Hotel - [Concept](https://sinnada.com/en/concept) - [Accommodation](https://sinnada.com/en/accommodation) - [Wellbeing](https://sinnada.com/en/spa-wellness) - [Gastronomy](https://sinnada.com/en/gastronomy) - [Pools](https://sinnada.com/en/pools) - [Meetings & Events](https://sinnada.com/en/meetings-and-events) - [Wedding Organizations](https://sinnada.com/en/wedding-organization) - [Experiences](https://sinnada.com/en/experiences) - [Offers](https://sinnada.com/en/offers) - [About Us](https://sinnada.com/en/about-us) - [Blog](https://sinnada.com/en/blog) - [News](https://sinnada.com/en/news) - [Gallery](https://sinnada.com/en/gallery) - [Sinnada Loyalty Club](https://sinnada.com/en/loyalty) - [Sustainability](https://sinnada.com/en/sustainability) - [Awards & Certificates](https://sinnada.com/en/awards-certificates) - [Policies](https://sinnada.com/en/policies) - [Contact](https://sinnada.com/en/contact) Erkmen Hürriyet Mahallesi Atatürk Caddesi No:16 03211 Merkez / Afyonkarahisar info@sinnada.com +90 272 211 11 11 Reservation - [Concept](https://sinnada.com/en/concept) - [Accommodation](https://sinnada.com/en/accommodation) - [Wellbeing](https://sinnada.com/en/spa-wellness) - [Gastronomy](https://sinnada.com/en/gastronomy) - [Pools](https://sinnada.com/en/pools) - [Meetings & Events](https://sinnada.com/en/meetings-and-events) - [Wedding Organizations](https://sinnada.com/en/wedding-organization) - [Experiences](https://sinnada.com/en/experiences) - [Offers](https://sinnada.com/en/offers) - [About Us](https://sinnada.com/en/about-us) - [Blog](https://sinnada.com/en/blog) - [News](https://sinnada.com/en/news) - [Gallery](https://sinnada.com/en/gallery) - [Sinnada Loyalty Club](https://sinnada.com/en/loyalty) - [Sustainability](https://sinnada.com/en/sustainability) - [Awards & Certificates](https://sinnada.com/en/awards-certificates) - [Policies](https://sinnada.com/en/policies) - [Contact](https://sinnada.com/en/contact) [Türkçe](https://sinnada.com/tr/politikalar) [English](https://sinnada.com/en/policies) [Deutsch](https://sinnada.com/de/richtlinien) [Russian](https://sinnada.com/ru/pravila) Reservation Check-in Date Check-out Date Number of Adults 1 2 3 4 5 6 Number of Children 0 1 2 3 Enter the birth date as DD/MM/YYYY. 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